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Frequently Asked Questions
Find answers to the most commonly asked questions about our resort club membership.
Our resort club membership gives you access to exclusive rates and benefits at our partner resorts worldwide. Members pay an annual fee that provides them with significant discounts, priority booking, and special amenities throughout our network of luxury resorts and vacation properties.
Our members enjoy exclusive benefits including up to 50% off standard resort rates, priority booking windows, room upgrades when available, exclusive member-only events, personalized concierge service, and flexible booking policies with no blackout dates.
After becoming a member, you'll gain access to our exclusive online booking platform where you can browse available properties, check real-time availability, and make reservations directly. Alternatively, you can contact our dedicated member services team who can assist you with finding and booking the perfect accommodation for your needs.
Members enjoy flexible booking policies with the ability to cancel or modify reservations up to 14 days before arrival without penalties (specific policies may vary by resort and season). We also offer a membership satisfaction guarantee for new members during their first 30 days.
We offer free consultations with our membership advisors who can provide detailed information about our club benefits, answer your specific questions, and help you determine if our membership is the right fit for your travel needs. You can schedule a consultation by filling out the contact form on this page or calling our membership hotline.